I wrote a bit about Crate Designs not too long ago. The furniture I bought from them arrived a couple of weeks ago but was parked in the living room for a week or so because the room it was destined for wasn't ready to receive it.
It's very nice furniture and is of high quality but, unfortunately, when I took the protective plastic that was holding the drawers and glass doors closed on a credenza unit, I noticed a big crack bisecting one of the glass panes. I asked the company about it, thinking I might be able to go and pick up a replacement glass pane from their store or something like that but, to my surprise, they actually came to my house today and installed a new pane!
This company has a lot of things going for it. It makes nice, solid furniture that seems to look better with age, it's made locally, the salespeople know the furniture very well, and they always seem to deliver when they say they will and, in this case, went well beyond my expectations.
So, I think it's worth posting this just so that others know about them. I've had two furniture orders with them now and everything has gone perfectly both times.
Technorati: Crate Designs, review